Delivery Policy

Our Delivery Policy:

We aim to provide excellent service, and that includes speedy delivery to all of our customers.

Delivery time ranges from 3-5 working days for orders. We always try and get everything to you as quickly as possible but you should be aware that it can take up to 5 working days. Please make sure you include a telephone number we can reach you on when you place your order.

Goods are to be returned only with our prior consent and charged at cost to the customer plus a 25% handling charge. All goods must be returning in saleable condition unless being returned as faulty.

Any damages or shortages must be reported by 11am the day following delivery. Failure to report under this term will result in no obligation to the seller.

Our liability in respect of damaged/delayed goods shall not exceed the invoice value of the goods (excluding vat) and our liability shall not extend to consequential or indirect loss or damage.

All goods signed for by the customer indicates acceptance of the goods under our terms & conditions. `Not checked` or `Signed damaged` or similar written on delivery documents, will not indicate seller responsibility.

Goods are not sold on a trial basis - customers should check specifications and suitability before ordering. The seller is in no way responsible for any help or advice that the customer feels later is incorrect or dissatisfied.

If you order Slatwall Panels from us we will deliver them to you on a pallet. All pallet deliveries are handled by a pallet network. Due to this you should make sure you have someone available to help you unload as the driver will only be insured to get your delivery from the vehicle, they will not be able to help you get your order into your premises.

Delivery charges

Accessories £18 per order no matter how many you order
Mannequins £18 no matter how many you order
1200x1200mm Slatwall Panels - £50 flat rate UK pallet delivery for upto 45 x panels-
2400x1200mm Slatwall Panels - £75 flat rate UK pallet delivery for upto 45 x panels-

1200mm Long Counters - £50 flat rate UK pallet delivery for upto 25 x counters-

1800mm Long Counters - £75 flat rate UK pallet delivery for upto 25 x counters-

When ordering multiple items, we only charge carriage for the largest item, every other item is included free